LOCAL BMW and Renault dealer principal, Aaron Brain says that it is because of customers that both the BMW and Renault dealerships were recently awarded during special presentations in Sydney.
At a presentation at the Sydney Opera House, the Shepparton BMW dealership went up against 15 other rural dealers from across Australia, but came out on top to be awarded Rural Dealer of the Year.
The local Shepparton Renault dealership also received recognition, recently taking out the Managing Directors Award and being the first dealership to ever win the award in their first year of operation.
Aaron said, “The BMW award’s criteria had a focus on customer satisfaction in sales and service, and we needed to have reached our new car sales target of 100 percent, which we beat by 19 percent. We make sure we are community-minded and that our customers are number one. We are a family owned business and when you join BMW, you become a part of the family.
“The Renault award is given to dealerships for general excellence across all areas of the business. We hold the highest in Australia customer satisfaction for service and sales and on top of that we reached 38 percent above our new car sales target, which is a great result from a new car sales perspective in just our first year of operation.”