Florist takes out top Victorian and Tasmanian award

PRESTIGIOUS WIN… Sam and Josie Renato are proud to have been awarded winner of the prestigious Interflora Pursuit of Excellence Retail Awards for Victoria and Tasmania and say that the award win came about thanks to the effort and service of their staff. Photo: Katelyn Morse.
PRESTIGIOUS WIN… Sam and Josie Renato are proud to have been awarded winner of the prestigious Interflora Pursuit of Excellence Retail Awards for Victoria and Tasmania and say that the award win came about thanks to the effort and service of their staff. Photo: Katelyn Morse.
PRESTIGIOUS WIN… Sam and Josie Renato are proud to have been awarded winner of the prestigious Interflora Pursuit of Excellence Retail Awards for Victoria and Tasmania and say that the award win came about thanks to the effort and service of their staff. Photo: Katelyn Morse.
PRESTIGIOUS WIN… Sam and Josie Renato are proud to have been awarded winner of the prestigious Interflora Pursuit of Excellence Retail Awards for Victoria and Tasmania and say that the award win came about thanks to the effort and service of their staff. Photo: Katelyn Morse.

HAVING spent 38 years in business, Renato’s Florist was honoured for its service and quality for the first time by Interflora, taking out the top spot in the Interflora Pursuit of Excellence Retail Awards.

Going up against 70 other nominees across Victoria and Tasmania, Renato’s Florist was judged in secret where mystery shoppers placed floral orders that were then assessed by judges on freshness and similarity to the images on the Interflora website. They were also judged on customer service and were assessed on the level of engagement with Interflora, all of which Renato’s Florist excelled in.

Sam and Josie Renato said, “It was a bit of a shock when we were told we had won.

“We never thought we were good enough to match the quality and service of the best in other parts of Victoria and Tasmania.

“To be told you’re as good as the best in the state is amazing.

“This is a big tick for our staff most importantly. They are more or less our shop. We are so proud of them and they are the reason we were awarded.”