Friday, December 15, 2017

Good Guys awarded for good customer service

David Lee March 18, 2015
CUSTOMER SATISFACTION… Local residents, Noel and Morag Ryan are experiencing the top level customer service provided by The Good Guys Store Manager, Rodney Arthur after the local electrical retailer was awarded for customer service for the fourth consecutive year. Photo: Alicia Niglia.

CUSTOMER SATISFACTION… Local residents, Noel and Morag Ryan are experiencing the top level customer service provided by The Good Guys Store Manager, Rodney Arthur after the local electrical retailer was awarded for customer service for the fourth consecutive year. Photo: Alicia Niglia.

FOR the fourth consecutive year, local electrical retailer, The Good Guys Shepparton has been recognised by consumers and business decision makers as the top customer service provider, taking out the Furniture/Electrical Store for the Year thanks to the Roy Morgan Surveys conducted throughout 2014.
With 50,000 consumers and 12,000 business decision makers responding to the surveys, the research has revealed that The Good Guys has once again earned the top spot for customer satisfaction, a title which local Good Guy Rodney Arthur said means a great deal to the team.
“It’s outstanding that we’ve been awarded four years in a row. It shows that good service is really important to the community.
“We know that we are only in business because of our customers so we make customer satisfaction our top priority.
“I am just very proud to have such a terrific, hard working team that strive to deliver great customer service everyday.”