FOR approximately 23 years High Street Cycles has been a popular local business operating on the corner of High and Corio Streets, Shepparton.
Owner, Malcolm Hill has seen plenty of changes over the years in the cycling industry and believes strongly in a simple but effective strategy to a successful business model. “Our number one focus here is our customers…without them, we wouldn’t have a business,” Malcolm said.
The business provides options across all the cycling segments; from road bikes to mountain bikes (MTB), hybrids and a great range of kids’ bikes as well. Repairs and maintenance is their other strong service proposition with a 24 hour turn around guarantee from Monday to Friday.
High Street Cycles manager, Mike Furness knows the importance of great customer service which further reinforces Malcolm’s thoughts.
“Our value’s consist of a number of key points and customer service is our number one priority, followed closely by a strong value proposition, and a quality brand in TREK.
“We possess a strong desire to remain up-to-date with industry trends whilst maintaining relevance to our local market, so we have invested in the fast growing indoor trainer segment…with products such as a Wahoo KICKR, and advice on training ‘apps’ such as Zwift, FULGAZ and Trainerroad we can increase your performance over the colder months.
“Getting more people on bikes more often will make the world happier and healthier. It’s our business, our passion and our mission…We believe in bikes,” Mike said.
For more information, call into High Street Cycles, 145 High Street, Shepparton or phone 5831 2388. Make sure to look them up on Facebook.