THERE are millions of online scams sent out each and every day and these well thought out scams can have a devastating effect. Victims are often so shamed at being tricked that they are unwilling to share their story with others, leading them to internalise their shame.
GMCU fraud officer, Jennifer Wilson said, “GMCU recommend the following steps to help make sure online banking is safe… Never disclose your security details such as your PIN or banking password. Don’t assume an email, text or phone call is authentic, check the phone number from a legitimate source and call to confirm. Don’t be rushed, a genuine organisation won’t mind waiting and always listen to your instincts, you know if something doesn’t feel right.
“In a recent UK study, one in four victims of online scams knew immediately they’d made a mistake. Never be afraid to ask a friend or family member to check a deal if you feel unsure.”
GMCU uses several software solutions to monitor unusual transactions, like Fraud Interceptor, Vigil and Verified by Visa.
Jennifer said, “We recommend that you use internet banking or telephone banking to keep a watch on your money. We also recommend you register to receive alerts on your accounts and consider switching to eStatements as a more secure way to receive your statements.”
If you want to find out more about banking with GMCU in Shepparton, contact 5821 9033, or visit a branch in Benalla, Echuca, Euroa, Kilmore, Kyabram, Numurkah, Mooroopna or Seymour.