Nearly a century ago, Hartwigs Trucks opened in Wagga Wagga as B G Hartwig & Co Pty Ltd. Four generations later, it is still owned by the same family.
In 2004, Hartwig’s purchased Jones Trucks in Shepparton, to join the existing Hartwigs’ group. The Shepparton dealership employs 22 locals, with staff tending to stay long-term.
With a focus on ethics and maintaining long-term customer relationships, Hartwigs grew the business to accommodate the growing need for truck servicing and parts.
Truck brands include Mercedes Benz, Freightliner, Fuso, Western Star, MAN and Denis Eagle Trucks.
The impressive Mercedes Benz MP5 and Freightliner Cascadia trucks, have class leading fuel efficiency and safety aspects.
Mercedes Benz has the option of traditional mirrors or mirrorless, replaced by Mirror Cam externally. This removes blind spots and tracks with the trailer behind it. Inside has two screens on A-pillars between the windscreen and doors.
Daydreaming risks on long hauls are covered. These trucks have Active Brake Assist, Lane Departure Warnings to alert drivers of potential hazards on the road. Adaptive Cruise Control automatically slows the vehicle, protecting the driver, cargo and general public.
“The past year saw an increase in business overall. Truck stock became low due to supply chain issues related to Covid. However, by forecasting possible outcomes, our business took a proactive approach to ordering stock, keeping supplies healthy,” branch manager Simon Calogero maintains.
“We were very fortunate. Truck sales were very busy & services boomed.”
Simon explains, “Another tactic was we would ‘stock swap’ with other dealerships. This was moreso for the customer and to help them keep their businesses going.”
During times of necessity, positive business relationships and creative planning are paramount.
