Since 2019, Australia’s mobile network operators have been preparing to switch off their 3G networks to boost the capacity, speed and reliability of their 4G and 5G networks. Telstra and Optus will switch off their 3G networks from October 28, 2024. TPG Telecom/Vodafone has already switched off its 3G network.
If you receive advice from your mobile service provider that your device is impacted, you must take urgent action to remain connected. This may also impact devices such as personal medical alarms, smart watches and security systems. Read the factsheet and be prepared.
While it is well-understood that the 3G switch offs impact 3G devices, some 4G devices are also impacted.
Contacting your mobile service provider is the best way to check if your device will be affected, or you can visit www.3gclosure.com.au for general information.
