Day-to-day supplies business broadens its horizon
STAYING the path to consolidate what has been an extraordinary year of growth and expansion for Everyday Supplies, proprietors Jac McCarty and Brad Hill are resolute in upholding the family business’ dedication to providing responsive customer care and quality service.
Nearing its third decade of operation, passing hands within the family to Jac and Brad six years ago, Everyday Supplies has not only seen a doubling of its showroom floor in the last 12 months, but has seen a tripling of its customer foot traffic through the doors as well.
Completing the showroom floor in January, Jac and Brad saw an opportunity in the market to broaden their existing vacuum cleaner lines to include domestic machines. Carrying trusted quality brands Hako, Cleanstar, Pavac and Numatic, it wasn’t long before the domestic models filled the space on the floor to match the commercial lines in sales. Long servicing vacuum cleaners while offering complementary advice on maintenance and repairs, the store also broadened its stationery and tearoom lines, requiring two new part timers to build upon the store’s long held ethos of exceptional service.
Describing her business’ year of unparalleled success, Jac said,
“The last 12 months have been phenomenal in terms of growth, expanding the showroom floor, extending deliveries and listening to customers. We’re working hard in the background to make sure we don’t lose any of what we stand for in our quality of service and our quality product. We are making sure we can adapt to the expansion without losing any of our core values, and the next 12 months are about consolidating what we’ve built and expanding those areas and products customers are asking for. We know they want service, and they want expertise.”
