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Care without compromise

PUTTING YOU FIRST... New Care Services is a registered aged care and disability support service in Shepparton that prides itself on being a not-for-profit that puts its clients above profits. Pictured are New Care Service Shepparton senior case manager Stephanie Lunn and CEO Philip Moran. Photo: Deanne Jeffers

CHOOSING the right support to stay at home and continue doing what you love can feel overwhelming—but it doesn’t have to be.

Founded just four years ago, New Care Services quickly expanded to Shepparton and Bendigo to fill a gap in NDIS and Aged Care options in regional areas. Many people are unsure of their entitlements, how to access them, or feel they’re not getting enough from existing packages.

“Most people want to stay in their own homes as long as possible,” said CEO Philip Moran. “Home Care Packages make that possible, but many don’t realise they’re entitled to them. You’ve paid taxes all your life—this support is there for you, and we can help you navigate the process.”

New Care Services offers Aged Care and Disability Support, including assistance with daily activities, home nursing, allied health and domestic help. They also prioritise culturally appropriate care, with tailored programs for Italian migrants and Indigenous communities.

PUTTING YOU FIRST… New Care Services is a registered aged care and disability support service in Shepparton that prides itself on being a not-for-profit that puts its clients above profits. Pictured are New Care Service Shepparton senior case manager Stephanie Lunn and CEO Philip Moran. Photo: Deanne Jeffers

“We take a very personal approach to your care needs by ensuring your case manager talks to you about the support you require to stay at home—whether that’s help with gardening, allied health services, shopping, or anything else,” said Mr. Moran.

With a low, transparent fee structure and a personalised approach, New Care Services provides both private and government-funded support. Their Shepparton-based team includes two case managers who handle scheduling and serve as direct points of contact for their 60 clients.

If you have an existing package or have been allocated one, speak with New Care Services about how they can help you get more from your funding and live your best life.

Call New Care Services at 04911 549 36 to book an appointment or visit www.newcareservices.com.au for more information.