THE Victorian Government has banned door-to-door sales across all Solar Victoria programs in a bid to crackdown on dodgy sales tactics.
The ban came into force last week and will not affect consumer access to solar systems.
Solar Victoria engaged with peak bodies and retailers on a prohibition with industry strongly supporting the ban and given almost four-months’ notice before it officially commenced.
The Government is encouraging all Victorians to stay informed about their consumer rights and to report dodgy behaviour or safety concerns.
Only accredited, approved retailers and products can be used in any installation, installers must undertake mandatory training and an independent inspector needs to sign off on system safety.
Victoria is setting nation-leading standards to protect consumers who purchase a solar system, having mandated the Clean Energy Council’s Approved Solar Retailer code of conduct alongside an audit program, taskforces and compliance and enforcement partnerships with key regulators including Consumer Affairs Victoria.
Questionable sales behaviour can be reported to Consumer Affairs Victoria at consumer.vic.gov.au/contact-us and scamwatch.gov.au which is run by the Australian Competition and Consumer Commission.
