GVW customers continue to benefit from lower prices

GOULBURN Valley Water customers will continue to benefit from low water costs, as prices fall for the fourth year in a row.
Customers can expect to save about $22 annually on a typical residential bill, with new water and wastewater prices in effect from 1 July.

Bill prices for an average residential household will be about $874 annually in 2021-22, compared to $896 in 2020-21 – among the lowest water bill costs in the state.

Managing director, Dr Steve Capewell, said “GVW aimed to strike a balance between affordability and ensuring safe and reliable water and wastewater services.

“We’ve heard feedback from customers that they want us to keep water costs as low as possible, so we have mapped out a plan that will help us deliver on that promise.”

A key commitment of GVW’s current pricing plan sees bill costs reduce on average by two per cent each year until the plan ends in 2023.

Goulburn Valley Water will also not be charging interest on overdue accounts until further notice as a result of the pandemic.

Water and sewerage prices reflect the costs associated with sustaining and upgrading Goulburn Valley Water’s critical water and sewerage assets, comprising the network of dams, water and sewerage treatment plants, reservoirs, pumping stations, mains and more.

Goulburn Valley Water’s prices are set every five years as part of the regular pricing submission process, and reviewed and approved by the Essential Services Commission, Victoria’s independent essential services regulator.