WHEN Phil Noble returned home after a serious accident that left him with multiple fractures and ongoing health issues, he faced the daunting prospect of managing daily life on his own. Living rurally without immediate family at home, Phil needed support, not just for himself, but also to give his friends and carers some much-needed respite.
That’s where Community Interlink’s Flexible Respite Program stepped in. Care Coordinator Janelle Stevenson explains that the program was designed under the Commonwealth Home Support Program to give carers a break while ensuring the person they care for still receives the assistance they need.
“It’s an interim service that helps bridge the gap while people are waiting for a home care package,” Janelle said. “We can provide in-home respite, help with personal care, transport to appointments, and activities that keep people socially connected.
“It’s about making sure carers aren’t carrying the load alone.”
For Phil, the support has been life changing. He now receives regular meal preparation and transport assistance, while ensuring he remains independent.
“I was in hospital for weeks and came home still needing a lot of care,” Phil said. “Having Janelle organise support made all the difference.”
Phil said one of the biggest challenges for carers and families was simply knowing what help is available.
“There’s an assumption these services are out of reach, but really it’s about knowing how to access them,” he said. “There’s many people that could use the support and I would absolutely recommend the program, it’s been amazing.”
Carers or families interested in the program can get started by registering through My Aged Care on 1800 200 422 or via www.myagedcare.gov.au. Locally, Community Interlink’s team can also provide advice and support contact Care Coordinator Janelle Stevenson on (03) 5823 6513, 0400 060 996, or email janelle.stevenson@gvhealth.org.au. The Community Interlink intake team is also available on (03) 5823 6500.
Other programs offered by Community Interlink include Home Care Packages and NDIS Support Coordination.
