A fairer deal for all

At a time when the price of water is the hot topic on everyone’s lips, Goulburn-Murray Water (GMW) has announced most of their customers can expect to see reductions in their bills from next July.

The announcement comes as GMW seeks final feedback on its Pricing Submission, which will determine fees and charges from 2020 to 2024.

Efficiencies and cost reductions across the business will see services maintained or improved and charges made simpler and more transparent, creating a fairer deal for all.

GMW managing director, Charmaine Quick said, “GMW is a not-for-profit rural water authority and our pricing is set up to cover the costs of the services we provide to maintain our assets – the dams, channels and meters we operate – into the future.

“Collaboration with customers, the transformation of the business and changes impacting on the Goulburn Murray Irrigation District means we can reduce those costs from almost $505 million over the next four years of operations to $443 million over the next four years.”

The changes proposed to GMW fees and charges are detailed in a submission summary called ‘A fairer deal for all’ – now being made available to customers.

This marks the final stage of extensive engagement with customers on GMW’s Pricing Submission, which has been carried out over the last two years. These have included workshops, drop-in sessions, summit meetings and thousands of customer conversations.

Feedback on ‘A fairer deal for all’ is available at www.gmwater.com.au/yoursay or customers can call GMW on 1800 013 357 to have a copy emailed or mailed. Feedback will be sought until 9am on Monday, November 4. After consideration, the Pricing Summary will be presented, with a decision expected by June 2020.