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Tuesday, June 9, 2026
Home Features Handy contacts and assistance

Handy contacts and assistance

SUPPORT TO LIVE WELL... There are a range of grants and support services at local, state and federal levels that eligible people and carers can access to support independent living and promote quality of life. Speak to your doctor, community houses and groups, or Services Australia to help identify what support you need and what you can access. Pictured are locals from the Puff Walking Group, which leaves Aquamoves Wednesday mornings for a walk around the lake followed by tea at the facility.Photo: Emma Harrop
SUPPORT TO LIVE WELL… There are a range of grants and support services at local, state and federal levels that eligible people and carers can access to support independent living and promote quality of life. Speak to your doctor, community houses and groups, or Services Australia to help identify what support you need and what you can access. Pictured are locals from the Puff Walking Group, which leaves Aquamoves Wednesday mornings for a walk around the lake followed by tea at the facility.Photo: Emma Harrop

Funding for equipment that helps you live safety and independently at home is available through the Victorian Aids and Equipment Program. The State-wide Equipment Program (SWEP), provides subsidised aids and equipment, home and vehicle modifications to help people live safely and independently in their own home. Re-issued items of equipment are also available at no cost to the eligible person. To learn more, phone SWEP on 1300 747 937.

Funding for continence aids is available

through the Continence Aids Payment Scheme. This is a yearly non-taxable payment to cover some of the cost of products that help you manage incontinence. Applications can be made online through your MyGov Account if it is connected to your Medicare. For more information or to apply, visit www.servicesaustralia.gov.au/continence-aids-payment-scheme or phone or visit Services Australia.

Half-price taxi travel for people who cannot drive or use public transportation independently is available through the Multi-Purpose Taxi Program (MPTP). Members get 50 per cent off the total fare, up to $60, with some restrictions. Most taxi (unbooked) providers accept MPTP member cards, however not all of them. It is best to check with providers before booking. Rideshare services Oiii and Uber offer MPTP services. Eligible people can apply by booking a medical assessment with their doctor who fills out an online form. For more information visit https://safetransport.vic.gov.au/on-the-road/multi-purpose-taxi-program/ or call Safe Transport Victoria on 1800 638 802.

Discounted allied health services, such as podiatry with a Chronic Disease Management Plan, can also be accessed via your GP.

Discounts for carers accompanying people with disabilities or who need support can be accessed with the Companion Card or Carer Card. A Companion Card is for people with significant and permanent disability that have a lifelong need for a high-level of support to participate in community events and activities; the card allows a person’s carer free entry into participating events. A Carer Card (We Care), provides other discounts to carers such as concession fares, free weekend travel and free travel during Carer’s Week (13-19 October, 2024). Phone the Carer Card information line on 1800 901 958 (during business hours), or 1800 650 611 to learn more about Companion Cards.

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