Why are you getting into Support at Home services?
We’ve actually been involved with Support at Home services for some years. We’re better known for operating three retirement villages in and around Shepparton, providing independent living units for more than 170 people. We also operate residential care homes at each village for around 280 people who need higher levels of care.
These facilities are impressive, set on landscaped grounds, and highly visible in the community but our Support at Home services are perhaps less so.
Do you want it to be better known that Shepparton Villages provides Support at Home services?
Yes. Support at Home is an important part of what we offer the Shepparton and district community, and it will only become more important. It’s time to get the word out.
Many people are pleased to learn that Shepparton’s leading not-for-profit aged care provider can also support them in their own homes. We’re a trusted local brand.
It’s comforting to know the same expertise available in our villages and residential homes is also available across the wider community. That deserves to be better known.
We’re also finding that many people don’t yet understand the level of support available through the Australian Government’s revamped Support at Home funding. That needs to change. More people should benefit, and we’re keen to help deliver both the services and the message.
So, Shepparton Villages is a serious player in Support at Home?
Absolutely. We’ve served the local community for nearly 60 years. Support at Home is an important and growing area for older people in the Goulburn Valley, now and into the future. We’re in this for the long term.
What home-based services can Shepparton Villages provide?
There’s a broad range, which often surprises people. Services include help around the house, transport, personal care, shopping assistance, nursing and allied health support, equipment and technology to support independence, and short-term restorative care after illness or injury.
Who provides the services?
Some services are delivered by our own staff, while others are provided by approved contractors. All services are overseen by a dedicated case manager to ensure clients receive the support they need.
Who pays?
These services are funded or part-funded by the government for eligible individuals who want to remain living independently at home. Shepparton Villages can help manage the process once eligibility is confirmed through an aged care assessment.
If someone could benefit from Support at Home services, cost shouldn’t discourage them. It’s worth checking eligibility.
