WHEN The Adviser team began planning this special feature on inspirational women in the Goulburn Valley, it wasn’t long before we thought of the team at Finny’s Manchester, a success story of fine service for over 33 years.
Finny’s Manchester is a Shepparton institution, and for good reason. The family owned and run business founded by Ray and Anne Finn has survived all the ups and downs of the recession ‘we had to have’ in the early 1990s, the Global Financial Crisis which began in 2007, and in more recent times, the extraordinary COVID -19 period.
Remarkably, Finny’s Manchester continues to look after 100s of customers week in week out both in Shepparton and Bendigo. The key to their continued success, in addition to hard work, are two generations of Finns working at the business and a formidable team of girls who continue their unwavering service.
Combining over 100 years’ of exemplary customer service are Anne Finn, with 33 years of service, Tina Sicali (Finn) with 33 years, Shirley, 25 with years’ service, Tara, with 15 years’ service, and Darielle, nine years’ service.
The team are proof that selling a broad range of quality manchester, alongside the provision of great customer experience, translates to the ability to weather through any storm.
Finny’s Manchester is ‘the little store, with big savings’ and the strong family bonds the team has deserves recognition and credit in an age where the retail sector has faced unprecedented challenges.
Heading up the Shepparton business is Anne and her daughter Tina, with Ray overseeing the buying of stock, storage and logistics.
