GREATER Shepparton City Council’s customer service counter will be open Monday to Friday, from 9am to 4pm from Monday, September 26.
It comes as Council has been operating its customer service counter at reduced hours due to ongoing staff shortages. Chris Teitzel, director of corporate services, said Council is pleased to be able to re-open the counter five days a week.
“Council experienced a tough few months with staff shortages meaning we had to operate the customer service counter at reduced hours
“We thank the community for their ongoing patience and understanding during this time where we have operated our customer service counter with limited opening hours,” he said.
The customer service counter will be open this Wednesday from 9am to 3pm. It will then be closed Thursday to Friday, September 22-23, for the National Day of Mourning for Queen Elizabeth II and the AFL Grand Final Eve public holiday. The counter will then re-open Monday, September 26 from 9am to 4pm.
“Council can be contacted via phone on Monday to Friday between 8.15am to 5pm (except on public holidays), or via email or our website. Residents do not need to attend the counter to reach us, there is plenty of ways to get in contact with our friendly staff,” said Mr Teitzel.
Visit their website greatershepparton.com.au, email council@shepparton.vic.gov.au, or phone 5832 9700.
