It is fairly common knowledge that the service now provided by Australia Post is a whole lot worse than it has ever been in previous years. On July 24 last year I sent a small Express Post package to a then 90-year-old family friend in Sydney.
The package contained some much-needed re-usable face masks for COVID-19 safety and a bar of chocolate to cheer her up in isolation. Despite many attempts to gain information from Australia Post, the package didn’t arrive. My now 91-year-old friend rang me on
February 19 to let me know that finally the package had turned up.
Why does it take Australia Post seven months to deliver an Express Post anything from a large regional city to Sydney? It is beyond a joke and certainly a cause for concern on the reputation of our postal service. Perhaps they could offer my friend a Cartier watch as compensation?
Name withheld
Shepparton
