When COVID infiltrated Australia in 2020, whilst other businesses were unfortunately forced to close their doors, Bicknells Freight remained open and adapted to the uncertainty. Growing stronger each year, October 2021 marks the 20th Anniversary for the business.
“We are not too big, but big enough to have the resources and connections, ensuring a positive customer experience and a fast response to any need.”
Support features highly in the business ethos, supporting businesses who also remained open during the pandemic stating ‘Those industries that were able to stay open, they needed our support. How could we let them down?’.
This community mindset has also extended to the public when recently Ros Bicknell gave friends the use of a van to transport deliveries to those in isolation.
Bicknell’s diverse clientele range from the manufacturing, farming, engineering, automotive and construction industries with 30,000 annual consignments serviced by 14 staff with over 80 years of experience between them.
The arrival of two new replacement trucks, shortly, will continue to ensure a safe, reliable and environmentally friendly fleet.
Rural industry support and B2B delivery of rural supplies is key to the business. Making the process convenient, streamlined and safer, Bicknell’s Freight has an online booking portal on their website. www.bicknells.net.au
This innovative technology streamlines booking processes, is COVID Safe with handling and interaction, is detailed orientated and automates processes including labelling.
Reliable service, customer convenience and innovative systems to produce positive experiences are at the core of their business.
