CIAVERALLA Betta Home Living in Kyabram has been recognised as the Betta Retailer of the Year for Victoria and Tasmania.
The award, presented at a national conference in Perth last month, acknowledged the store’s customer service, sales, and ability to meet company targets.
Co-owners Dean and Shelley Ciaveralla said the recognition reflected the store’s longstanding connection with the community and its focus on service.
As a family-run business for more than 40 years, the Kyabram store has built a reputation for personal service, often helping customers with installation of larger items such as fridges, TVs and beds. The team has also have an extensive range that includes products that support independent living, such as mobility scooters, wheelchairs, walking frames, canes, and more.
Dean Ciavarella said the award was a welcome acknowledgement of the team’s efforts. “It shows we’re on the right track. We do the little things bigger stores don’t, such as knowing our customers by name and offering after-sales service that goes beyond the usual. Those things really set us apart,” he said.
The Ciavarellas thanked the community for its continued support and said they looked forward to introducing new suppliers and products in the months ahead.
You can find Ciaveralla Betta Home Living at 242 Allan Street, Kyabram.
