Jon Cooper
Dispatch Coordinator, CVA
JON has been a key part of the business since May 2006, bringing nearly two decades of experience and reliability to the dispatch team. Starting as a valve assembler at the Glenn Street site, Jon transitioned into dispatch after gaining in-depth product knowledge and logistics expertise. In his current role as Dispatch Coordinator, he ensures all orders are accurately packed, safely loaded and dispatched on time, working closely with freight providers to keep goods moving efficiently. Jon values the strong team culture and the company’s family-first approach and takes pride in supporting smooth operations every day.
Daniel Aitken
Internal Sales Manager, CVA
DANIEL Aitken has been part of Challenger Valves since 2010, bringing 16 years of experience and deep product knowledge to the business. He began his journey in an operational role before progressing into projects and sales, where he developed a strong understanding of customer needs and technical solutions. Known for his ability to absorb and share knowledge, Daniel naturally transitioned into leadership and now leads the internal sales team. In his role as Internal Sales Manager, he focuses on solution-based selling—understanding complex pressure and flow challenges and matching them with the right products. Daniel has witnessed significant business growth, strengthened management structures and the move to a purpose-built facility, all of which support Challenger’s position as a leading Australian-owned industry player.
Mark ‘Jacko’ Jackson
Area Manager, CVA
Mark “Jacko” Jackson is an experienced Area Manager overseeing regional Victoria and country New South Wales. With 23 years at the business, Mark has spent his entire tenure in sales and customer development, building long–standing relationships across water, infrastructure and industrial sectors. His role focuses on servicing existing customers while proactively identifying and developing new business opportunities across regional centres.
Starting out selling small brass valves from a transit van, Mark has witnessed—and driven—the company’s evolution into large–scale, high–value valve solutions and advanced control technology. Today, he supports customers managing critical infrastructure, where fast response, strong product knowledge and reliable stock availability are essential.
Known for his hands–on, follow–up driven approach, Mark is passionate about customer service and trust. He takes pride in relationships that span decades, many evolving into genuine friendships and finds his greatest job satisfaction in helping customers keep vital systems running.
