INSURANCE providers in Greater Shepparton are working hard to assist flood impacted individuals, families and businesses make expedited claims.
Below are some tips from the Insurance Council Australia on how to most efficiently set about preparing for and making a claim.
Contact your insurance company as soon as possible to lodge a claim and seek guidance on the claim process. Remember if you can’t locate paperwork, insurers have your details on file.
If water has entered the house, ensure that an electrician has inspected the property before turning on the electricity. Take photographs or video yourself walking through the home and make a list of all the damaged items in each room. Ensure that you include a detailed description of each item such as brand, model and serial numbers, if possible. Pull out wet and damaged property and materials as soon as you can and start to clean and salvage where possible. Store damaged or destroyed items somewhere safe where they do not pose a health risk.
Remember that if you pull out any carpets or strip away any sodden flooring to takes photos before and after. Speak to your insurer before you attempt or authorise any building work, including emergency repairs, and ask permission in writing. Unauthorised work may not be covered by your policy. Contact your insurer to inform them of any urgent financial hardship, and they maybe able to fast track your claim and make an advance payment.
