What to look for when choosing your Home Care Package provider

HOW TO CHOOSE A HOME CARE PACKAGE...Home care package providers plan a person’s care, quote for services, conduct service provider quality checks and manage the home care package budget. Photo: Supplied
HOW TO CHOOSE A HOME CARE PACKAGE…Home care package providers plan a person’s care, quote for services, conduct service provider quality checks and manage the home care package budget. Photo: Supplied

THERE are more than 900 approved home care package providers across Australia, and knowing what to ‘shop’ for can be a daunting task.

A home care package is funding to pay for a ‘bundle’ of services that are tailored to meet a person’s specific care needs.

Subsidised by the Federal Government, home care packages are available to eligible Australians over the age of 65, and to Aboriginal and Torres Strait Islanders over the age of 50.

“Home care package providers plan a person’s care, quote for services, conduct service provider quality checks and manage the home care package budget,” said Victoria Carmody, Home Care Services Manager at Latrobe Community Health Service.

When selecting a home care package provider, ask about the organisation’s quality and safety checks, what fees they charge, and if they offer a choice of service providers.

“Find out how easy it is to contact their team, how many phone calls or home visits you’ll receive each year, and where the organisation’s revenue goes,” Ms Carmody said.

Latrobe Community Health Service is a private, charitable and not-for-profit organisation that has delivered home care packages for more than 20 years. 

Phone 1800 242 696 today for a free and impartial consultation.