
A go-to name for innovative, reliable heating, cooling, hot water and solar solutions across the Goulburn Valley for 30 years, the Hot & Cold Shop has built a solid reputation for delivering tailored solutions that exceed expectations.
Led by co-directors Paul Marshall, Phill Lahm and Jade Tucker, the local team blends hands-on experience with regional knowledge to ensure home upgrades or large-scale commercial projects are delivered with proficiency and in line with individual client needs.
As an accredited provider under the Victorian Energy Upgrades (VEU) program, Hot & Cold Shop offers clients access to generous government rebates of up to $7,500 for ducted reverse cycle systems and up to $1,500 for split systems. Importantly, the team simplifies the process by advising on eligibility, determining rebate amounts, handling all paperwork and applying the rebate directly at the point of sale.

The business services both new builds and existing homes. For new home construction, clients are encouraged to bring in their plans, where the team provides custom solutions across gas, electric, wood-fired, solar and alfresco heating options. For existing homes, the company ensures customers benefit from the wide range of available government incentives by managing the entire claims process from start to finish.
Recognising the growing demand for energy efficiency, the team also provides expert guidance on Solar PV systems, helping homeowners understand the ideal system size, expected savings and payback period, maximising long-term value.
The Hot & Cold Shop offers a range of climate control options, including evaporative cooling for low-cost, natural airflow and full refrigerated cooling systems, which are now among the most popular solutions for year-round comfort and efficiency.
Through a seamless, end-to-end service model, Hot & Cold Shop Shepparton delivers not just products, but peace of mind.





