DURING the Christmas period, Greater Shepparton City Council and many of its services will close for the holidays. Council offers an emergency after-hours ranger service during the Christmas closure, from 3pm on Tuesday, December 24, 2024, until 8.15am on Thursday, January 2, 2025.
The emergency after-hours ranger service helps deal with animal management emergencies, including livestock on Council-controlled roads, stray dogs, dog attacks, injured or sick animals, and other situations deemed by an authorised person to be an emergency.
To report an animal emergency, please contact Council on 5832 9700 and press 1.
Non-emergency situations such as reports of uncontained dogs, barking dogs and wandering cats will not be attended to by our after-hours service. Please report non emergencies by calling 5832 9700 when the Council office reopens on January 2, 2025.
One Ranger from the Animal Management Department will work on Friday, December 27, Monday, December 30, and Tuesday, December 31, 2024, between 8.15am and 5.00pm. The Ranger will be responsible for collecting contained dogs, attending urgent calls, investigating dog attacks, seizing animals, issuing seizure notices, releasing animals from the shelter if no Authorised Officers are working at the shelter, and dealing with situations that cannot wait until January 2, 2025.
During the holiday period, the Shepparton Animal Shelter will also close to the public at 12pm on Friday, December 27, reopening on January 2, 2025, at 10am. Shelter staff will continue to care for all animals at the shelter during this period.
For any shelter enquiries during this time, please call the After Hours service on (03) 5832 9700. If you have lost your animal or believe your animal may be at the Animal Shelter, please leave your details with the After Hours service.
If your animal is at the Animal Shelter and is microchipped with all microchip details current and correct, a Ranger will contact you between Friday, December 27 and Tuesday, December 31 to arrange an appointment for collection.
