THERE is something truly exceptional about the old-fashioned, individualised customer service you receive every time you fill up your tank at Pat & Tina’s bp Service Station.
In such a competitive landscape, it’s exceptional to see their staff take the time to come and clean your windscreen while they help fill your car. If you don’t want your windows cleaned, then you can enjoy a pleasant chat about footy or the weather with the friendly staff while you wait. At Pat & Tina’s, community service and customer satisfaction underpin everything they do.
Since their opening in 1973, Pat & Tina’s bp Service Station has been a much-loved part of the Shepparton community and the wider region. Customers regularly return to receive the kind of old-fashioned, service-with-a-smile, which has become more and more of a rarity since the self-service model was introduced.
Joe Di Conza, proud co-owner of Pat & Tina’s bp Service Station said, “Having a model of service which is the same today as it was over 50 years ago is important.
“The experience and service we offer mean the most to our customers and that’s why they keep coming back.”
