Q&A with Nikki Lord – Aged Care Coordinator Wyndham House Clinic

EXPANDED PROGRAM... The Aged Care Coordinator role is supported by funding from Murray Primary Health Network, designed to provide support to improve outcomes for people in aged care services. The program at Wyndham House Clinic has been expanded, with Nikkie Lord recently joining the team. Photo: Deanne Jeffers

WITH the recognition of success of the program by the Commonwealth, Wyndham House Clinic have had an extension of the project for another three years and an increase in funding to grow the capabilities of its team. As part of this, Wyndham House Clinic have now recruited another full-time nurse and will also add administration support to the team.

Nikki Lord joins the program as of February 24, 2025.

EXPANDED PROGRAM… The Aged Care Coordinator role is supported by funding from Murray Primary Health Network, designed to provide support to improve outcomes for people in aged care services. The program at Wyndham House Clinic has been expanded, with Nikkie Lord recently joining the team. Photo: Deanne Jeffers

Tell us about yourself Nikki?

I am an Endorsed Enrolled Nurse and have four years aged care experience, working in a small town Residential Aged Care Facility. I loved forming special bonds with each of the residents and their families.

I have been a part of the Wyndham House Clinic team for almost a year now in a hybrid role consisting of medical reception, practice nursing and working alongside Jacinta in the Aged Care Program. I love being involved with resident care. I feel incredibly lucky to have been offered this role and I can’t wait to start.

What’s new with the program?

While we continue with our current service supporting our GPs in the care of our older patients, we are evolving the program to a higher level through our relationships with the Residential Aged Care facilities.

Our team has grown, with four new doctors joining the practice, and all are ready and willing to support our ageing patients so they are accepting new patients in the facilities as well as in the clinic itself.

Our next stage is establishing formalised agreements with the Aged Care facilities and bringing everyone together to further strengthen our already established relationships and hopefully standardise practice from a GP perspective, over all sites.