From November 1 there will be sweeping changes in aged care after the Aged Care Act was rewritten and passed in 2024. A new Support at Home Program will replace the current Home Care Packages program.
Community Interlink is here to help you navigate the changes.
Like the Home Care Packages Program, Support at Home Program is designed to help our ageing population live as independently as possible in the comfort of their homes.
A non-profit with over 30 years of service to the Goulburn Valley, Community Interlink specialises in home support for the elderly and NDIS Support Coordination and is backed by GV Health.
To deliver Home Care Package services to their clients, Community Interlink broker to more than 600 businesses operational in their servicing area – the Hume and southern Riverina regions. These have each been through strict compliance and quality checks. Community Interlink will continue this approach to service delivery under Support at Home.
Community Interlink Director Tricia Van De Paverd wants to see people live their best golden age years and not get lost in the system that can at times be overwhelming.
One of the biggest changes coming into effect on November 1 with the new system is the co-contribution for services.
“Community Interlink help people to understand how their funding can work for them, by identifying the services that are available to them. Their Care team will help them source the very best options available for the individual. said Tricia.
“After transitioning to Support at Home, the quality of our support won’t change. We have an amazing team of people who are committed to outcomes for Community Interlink clients. They’re skilled, they’re experienced, they’re compassionate, wanting to provide our clients with the very best support.
“Our care managers visit their clients in their home. They listen to what each person’s individual situation is, and then they work with the person to create a plan that promotes independence and choice. They will help you to implement your care plan and modify it as your preferences and care needs change.
“Community Interlink broker services through local providers, giving our clients a large range of options around who they want to complete their services. The team also act on your behalf if you are not satisfied with your care team or the work that they have been engaged to perform. Our providers are thoroughly checked to ensure they comply with Government Regulations and safety standards. That will also continue under Support at Home.”
For friendly advice about the change to aged care and the Support at Home Program, call Community Interlink on 1300 203 203, or email info@interlink.org.au.
