McLardy McShane Shepparton take the time to listen and understand their client’s business

RESPONSIVE TO CLIENT NEEDS… Barry Freer believes strongly in keeping focus on exemplary service levels. Photo: The Adviser

Barry Freer understands only too well the security and confidence that tailormade insurance brings and when the unthinkable happens; clients require swift, responsive service.

However, to McLardy McShane understanding the client underpins what they do, and the level of service, advice, and support they provide to their clients. Demonstrating to the client that they have listened to them, and understand their business is critical.

As Barry says, “Our values hold true because they are at the core of what we do. We believe strongly in keeping our focus on service levels, we aim to be available to support our clients and to be responsive to their needs as soon as they arise.”

RESPONSIVE TO CLIENT NEEDS… Barry Freer believes strongly in keeping focus on exemplary service levels. Photo: The Adviser

This focus on service, and adopting the group’s core values, was recognised recently when both Jodie Webb (Account Executive), and Gaye Varapodio (Claims Executive) were awarded the prestigious McCulture award at the McLardy McShane Group national conference in Perth.

They provide a broad range of general insurance products, for Manufacturing, Farm, Transport, Retail, Trades, and Professional Business packages. Having access to many insurers allows the team to extensively search the market for clients.

“The commitment, drive and passion of the group led by Don McLardy and Mike McShane make our collaborative efforts a pleasure. Their enormous success ignites and replicates our passion here in Shepparton for excellence in service, impelling growth,” said Barry.

Nationally, the award winning McLardy McShane Group continues to be recognized as one of the fastest growing insurance brokerages and authorized representative network groups in Australia, and Barry and his staff are proud to be McLardy McShane Partners local, authorised representative. McLardy McShane continue to be on the lookout for additional staff, preferably with insurance experience, however prepared to offer training and support to the right people. With offices throughout Australia, there are many opportunities for progressive employment.